Starbucks adds risk management program to help protect its supply chain By Supply Chain Quarterly Staff From the Quarter 1 issue Comment The coffee chain's enterprise risk management initiative identifies macro trends that could interrupt its supply chain and helps it to mitigate those risks.
November 07, SBUX presented the company's key initiatives that will accelerate its sales and profit growth, as well as elevate the customer experience in Japan. Starbucks remains committed to building deeper customer relationships, expanding digital innovation, enhancing its unique coffee experience and strengthening local communities.
Supported by these initiatives, the company announced plans to build net new stores annually over the next three years in Japan — a goal that will bring the store count to 1, across the market.
The pilot program will begin in six stores - located in Tokyo, Shinjuku and Roppongi - with plans to scale in the next two years. Business Wire "The strength of our brand in Japan, the momentum in our business, and the spirit of our partners who proudly wear the green apron give me great confidence in our ability to Starbucks strategy internal intiatives to the Customer Experience and drive growth to continue to build our brand," said Kevin Johnson, Starbucks president and chief executive officer.
The portfolio of innovative digital offerings will provide customers uniquely rewarding and convenient ways to enjoy the Starbucks Experience, including delivery, digital ordering, cashless payment, rewards and personalization.
Beginning November 9, Starbucks will launch its Starbucks Delivers program in partnership with Uber Eats Japan to deliver Starbucks beverages and food items direct to customers. The pilot program will begin in three stores in Tokyo, two in Shinjuku and one in Roppongi, with plans to scale the program within two years.
Starbucks intends to capture the rapidly growing delivery market in Japan by bringing the unparalleled Starbucks Experience to customers wherever they are. Leveraging its unique combination of Starbucks stores and breakthrough mobile technology, Starbucks also unveiled a strategic collaboration with LINE, Japan's leading social platform, to innovate across various technologies, including digital payment.
The partnership will result in exciting innovation, with the first phase launching in the first half ofconnecting Starbucks to LINE's more than 78 million users across Japan. Additionally, building on the program's success in the U. This year, the company expanded this digital experience by inviting customers to donate the monetary value of their Starbucks Reward to programs supporting communities impacted by natural disasters, including scholarships for orphans of the Tohoku earthquake and tsunami and coffee farmers impacted by the volcanic eruption in Guatemala this year, a first for the Starbucks Rewards program globally.
Bringing the Immersive Coffee Experience of Starbucks Reserve Roastery to Tokyo Building on 22 years of service to Japanese customers across the market, and Starbucks year history of sourcing, roasting and brewing the finest coffees from around the world, Starbucks today announced it will open the Starbucks Reserve Roastery in Tokyo on February 28, in the upscale Nakameguro district.
Starbucks fifth Roastery globally, the Tokyo Roastery will be the first of its kind, designed and built from-the-ground-up in collaboration with world-renowned architect and Kuma Lab founder, Kengo Kuma. The Roastery is the pinnacle coffee experience, highlighting Starbucks uncompromising pursuit of high-quality coffees and immersive retail innovation.
Strengthening Community Impact Starbucks commitment to the customer experience in Japan is rooted in the deep belief that a company must take care of the communities it serves, a focus for the company and a passion shared by the more than 30, partners employees. In July, Starbucks announced plans to eliminate single-use plastic straws across all 28, stores globally by Today, Starbucks Japan announced plans to align to the global goal by fully transitioning to the strawless lid and alternative-material straws by mid This transition will begin in spring with an alternative-material straw in all Starbucks Reserve Bar stores and the Tokyo Roastery, as well as introducing the strawless lid for all tall iced beverages across the entire store portfolio.
By mid, all iced beverages will be served with the strawless lid and an alternative-material straw will be available for Frappuccino Blended Beverages and upon request. Starbucks today operates 1, stores in Japan across all 47 prefectures, making it the fourth largest market in terms of store count for Starbucks globally.
Starbucks remains committed to making locally-relevant investments for its Japanese partners, customers and communities to further elevate the Starbucks Experience globally.
About Starbucks SinceStarbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Today, with stores around the globe, the company is the premier roaster and retailer of specialty coffee in the world. Through our unwavering commitment to excellence and our guiding principles, we bring the unique Starbucks Experience to life for every customer through every cup.From the Midwest to the Middle East, Starbucks is one of the most widely recognized names in coffee.
The company began as a single store in Seattle's Pike Place Market in before going global. Starbucks Mobile Order & Pay, like so many other facets of its mobile strategy, is a roaring success because it seamlessly integrates mobile technology with a memorable in-store experience.
Diversity & Inclusion at Starbucks Creating A Culture of Belonging, Inclusion and Diversity At the heart of our business, we seek to inspire and nurture the human spirit - understanding that each person brings a distinct life experience to the table.
Only three weeks earlier, he made waves with Starbucks’s “Race Together” initiative, an effort to spark a national dialogue about race in response to the killings of Michael Brown and Eric.
From an unprecedented education and training initiative focused on espresso excellence, to the upgrading of Starbucks Verisimo ® espresso machines in U.S.
and Canada stores to . Successfully Implementing Effective PM Initiatives By Rick Cusolito, PMP ® O ne of the most significant problems businesses have in implementing project management initiatives is the breakdown between the corporate strategy and the project teams.